The broader implications reaches well beyond the obvious effects. Appreciating these nuances proves important for leaders wanting to maintain advantage.

An important finding emerges from our reporting: what succeeded in the past rarely succeeds currently or in the future.

What's happening now is just the beginning. The real transformation will come when these technologies become invisible to users.

What many observers underestimated is the pace of change. From limited pilots, the industry has seen rapid scaling in the entire industry.

Key Insights

• New regulations are transforming the way that organizations manage data privacy.
• Traditional approaches about reliability need fundamental reconsideration.
• Success is less driven by individual technologies and increasingly depends on team capability.